Last Updated: December 1, 2020
No Use of the Site by Persons Under 21 Permitted
What personal information do we collect from the people that visit our blog, website or app?
The Personal Information may include, but is not limited to, items such as your name, address, date of birth, age, gender, state of residence, e-mail address, telephone number, and other information which identifies you. If you choose to register with our Service and create a Member account, you may be required to provide Personal Information to access or use certain parts of our Service. If you do not provide the requested Personal Information, you may not be able to access or use the features of the Service where such information is requested. In addition, our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). No Personal Information is revealed in this process. The Site may also gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.
When do we collect information?
We collect information from you when you register on our Site or through our mobile application. We also collect personal identifying information upon your pre-order purchase through NovaFarms.com menu. Customers ordering online enter first name, last name and cell phone number in order to place on order through Nova Farms software and/or third party Ecommerce solutions. Customers voluntarily opt in to Nova Farms’ text to customer system by going through the steps of a pre-order on NovaFarms.com.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the Site, order Nova Farms products from its online menu or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other Site feature.
• To send periodic emails & text messages regarding your order or other additional products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries). This includes but is not limited to additional text messaging direct to customer cell phone numbers
How do we protect your information?
We implement a variety of security measures when a user submits or accesses their information to maintain the safety of your Personal Information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Do we use ‘cookies’?
From time to time, we may use the standard “cookies” feature of major browser applications, which allows us to store a small piece of data on your computer about your visit to the Site.We do not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on the Site other than cookies. Cookies help us to learn which areas of the Site are useful and which areas need improvement. Cookies are small text files that are stored on users’ hard drives, which often include an anonymous unique identifier. The Service uses both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the site and expire when the user closes their browser. Persistent cookies are used to make tasks like logging into the site easier for returning users by remembering a user’s login information, and may be used by your browser on subsequent visits to the Website. Persistent cookies stay on a user’s hard drive from one session to the next. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. When you visit our Site, our computer may ask your computer for permission to employ the use of a session or persistent cookie. Our Site will then send a cookie to your browser if your browser’s preferences allow it. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at the Site may be diminished and some features may not work as they were intended.
We do not sell, trade, or otherwise transfer to outside parties your Personal Information. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep the Personal Information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Currently, the use of marijuana is against federal law and there exists the possibility that the Company maybe subject to an information request from the federal government that would include the Personal Information of the users of the Site. Although we do not believe this is likely and will seek advice of legal counsel about the legitimacy of that request, should one be made, we cannot guarantee that your Personal Information will not be given to federal law enforcement.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email and we will promptly remove you from all future correspondence.
Changes to this Policy will become effective on the date they are posted on the Site. We reserve the right to change this Policy at any time in our sole and absolute discretion without the duty to notify you. Changes, modifications, additions, or deletions will be effective immediately on their posting to the Site. You should check this Policy periodically as its terms may change from time-to-time without prior notice to you. Your continued use of the Service after we post any such modifications will constitute your acknowledgment of the modified policy and your agreement to abide and be bound by the modified policy. We will also revise the “last updated” date found at the beginning of this Policy when we post changes to it.
This Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond the Company’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This Policy only applies to information collected through the Service. This Policy does not apply to any information we may collect from you in any place other than the Service.
You may, of course, decline to submit Personally Identifiable Information to the Service, in which case you may not be able to register or Company may not be able to provide certain services to you. You may access, update or correct your Personal Information by using your account settings to edit, delete, update, or change the Personal Information you have provided to the Service. You may also request that we correct, update, or remove your information from the Site by contacting us at [email protected]
If you have any questions about the Policy, our practices related to the Site, or if you would like to have us remove your information from our database, please contact us at:
Nova Farms, LLC
Attn: Website Administrator
34 Extension Street
Attleboro, Massachusetts 02703
Email: [email protected]